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We pledge to continue sharing joy through color in a completely clean, safe, and healthy environment. Our industry-leading safety procedures are listed below and we’ll continue to update this page as changes are made.
Guest Responsibilities
IN HOUSTON:
We recommend face masks for all guests, but they are not required. Disposable masks can be provided for guests if needed.
IN NEW YORK:
We recommend face masks for all guests, but they are not required. Disposable masks can be provided for guests if needed.
As of March 7, guests will not be required to show proof of vaccination status.
If you feel sick, have tested positive for COVID-19, or have been in contact with someone who has tested positive for COVID-19, we offer hassle-free rescheduling. Please contact support@colorfactory.co.
Safety Protocols
Color Factory has always maintained a world-class facilities team and cleaning procedures across each of our locations. Moving forward, we’re leading our industry by implementing the following, additional safety protocols to ensure each employee and guest is safe.
Sanitization
• Installing ultraviolet lights and specialized filters inside our HVAC system to continually purify the air within our buildings
• Running HVAC fans throughout the day to ensure constant air circulation
• Implementing state-of-the-art technology that dispenses a natural and organic antimicrobial vapor, decontaminating our high touch rooms throughout the day
• Adding self-cleaning film to (as well as immediately disinfecting) high touch spots like door handles, elevator buttons, iPads and restrooms
• Employing a dedicated disinfectant crew to keep the facilities spotless at all times
• Nightly deep cleaning using disinfectants proven to kill SARS-CoV-2
Exhibit Changes
• Installing new hand sanitizer stations in each venue
• Installing new plexiglass barriers in close-contact areas (ticket registration, gift shop checkout, and wherever food is served)
• Maintaining a one-directional exhibit experience
• Pre-packaging all treats (including ice cream) in individually sealed containers
Venue Capacity & Guest Flow
• Maintaining a steady flow in the venue through timed entry ticketing
• Separating entrances and exits to limit potential guest interactions
Employees
• Educating and training employees on all new COVID-19 protocols so they can safely guide guests through the venue
• Enforcing hand-washing at intervals throughout each shift
• Requiring all employees to wear face masks on the floor, regardless of vaccine status
• Implementing the latest relevant government guidance and protocols for anyone who has tested positive for COVID-19 or for anyone who has shown symptoms after being in close contact with someone who has tested positive for COVID-19
Please contact us if you have any questions at support@colorfactory.co.
